ANNOUNCER: Section 1. You will hear a telephone conversatio between a customer and a representative of an insurance company. First, you have some time to look at questions 1 to 5. You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.

WOMAN: Hello, motor insurance department.

MAN: Oh, hello. I'd like to ask about insurance for my car.

WOMAN: Yes, of course. I'll just take a few details. What's your name?

MAN: Patrick Jones.

ANNOUNCER: The customer's name is Patrick Jones, so Patrick Jones has been written in the space. Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. Listen carefully and answer questions 1 to 5.

WOMAN: Hello, motor insurance department.

MAN: Oh hello. I'd like to ask about insurance for my car.

WOMAN: Yes, of course. I'll just take a few details. What's your name?

MAN: Patrick Jones.

WOMAN: And your address?

MAN: It's 27 Bank Road.

WOMAN: 27 Bank Road. Is that in Greendale?

MAN: Yes.

WOMAN: And what's your daytime phone number?

MAN: My work number is 730453.

WOMAN: And what is your occupatio ?

MAN: Dentist.

WOMAN: Now a few details about your car. What size is the engine?

MAN: It's 1200 ccs.

WOMAN: Thank you. And the make and model?

MAN: It's a Hewton Sable.

WOMAN: Could you spell the model name please?

MAN: Yes, SABLE.

WOMAN: When was it made?

MAN: 1997.

WOMAN: Have you had a previous insurer?

MAN: Yes.

WOMAN: What was the name of the company?

MAN: Northern Star.

WOMAN: Have you made any insurance claims in the last five years?

MAN: Yes, one in 1999.

WOMAN: What was the problem?

MAN: The car was stole .

ANNOUNCER: Before you hear the rest of the conversation, you have some time to look at questions 6 to 10. Now listen and answer questions 6 to 10.

WOMAN: Will there be any other named drivers?

MAN: Just one.

WOMAN: What's his name?

MAN: Simon Paynter.

WOMAN: Could you spell the surname?

MAN: PAYNTER.

WOMAN: And what is his relationship to you?

MAN: He's my brother-in-law.

WOMAN: What will the car be used for?

MAN: Mainly for social use.

WOMAN: Will you use it for travel to work?

MAN: Yes, sometimes.

WOMAN: When would you like the insurance to start?

MAN: From the 31st of January.

WOMAN: The best quote is from a company called Red Flag.

The cost will be $450 per year.

MAN: That sounds fine.

WOMAN: Would you like me to go ahead with that?

MAN: Yes, please.

WOMAN: How would you like to pay?

ANNOUNCER: That is the end of Section 1. You now have half a minute to check your answers.

ANNOUNCER: Section 2. You will hear a recorded message giving tourists travel informatio in a large city. First, you have some time to look at questions 11 to 18. Now listen carefully and answer questions 11 to 18.

SPEAKER: Thank you for calling the tourist line. There are many different ways of getting around the city, and we'd like to suggest some you may not have thought of.

How about a city trip by boat? There are four main stopping points from west to east:

Stop A – Green Banks Stop B – City Bridge Stop C – Roman Landing Stop D – Newtow

The main booking office is located at Stop A.

The first boat leaves at 8:00 a.m. and the last one departs at 6:30 p.m.

There are many attractions you can visit along the river.

At Stop A, you can visit a beautiful 16th-century palace built for the king. It is surrounded by formal gardens and is located very close to the booking office.

At Stop B, you may like to visit the Tower Restaurant, which offers a wide range of refreshments and wonderful views over the old commercial and banking centre of the city.

At Stop C – Roman Landing, invading soldiers crossed the river during the first century AD, when the river was much shallower than it is today.

Here you can visit an interactive museum and a large museum shop selling books about local history.

At the final stop, Stop D – Newtow , there is a modern entertainment complex including a seven-screen cinema, a bowling alley, and a video games arcade.

ANNOUNCER: Before you hear the rest of the message, you have some time to look at questions 19 and 20. Now listen and answer questions 19 and 20.

SPEAKER: Besides the boat tours, there are also city bus tours.

Two companies offer special sightseeing services.

The Top Bus Company provides tours with a live commentary in English.

Tours begin at 8:30 a.m. and run every 20 minutes.

Buses depart from Central Statio , Castle Hill, and Long Walk.

This service operates as a hop-on hop-off tour, and tickets remain valid for 24 hours.

For more information, you can contact Top Bus on 02089447810.

Another option is the Number One Sightseeing Tour, which provides commentary in eight different languages.

These buses depart from Central Statio every five to six minutes starting from about 9:00 a.m..

The last bus leaves at approximately 7:00 p.m.

ANNOUNCER: That is the end of Section 2. You now have half a minute to check your answers.

ANNOUNCER: Section 3. You will hear a seminar with Dr Martin Merryweather of the Antarctic Centre in Christchurch, New Zealand. First, you have some time to look at questions 21 to 26. Now listen carefully and answer questions 21 to 26.

INTERVIEWER: We're pleased to welcome Dr Martin Merryweather of the Antarctic Centre in Christchurch, New Zealand, who has come along to talk to us today about the role of the centre and the Antarctic Treaty. My first question is about the choice of location for the centre. Why Christchurch? Was it because of the climate?

DOCTOR: Actually New Zealand is the second closest country to Antarctica, and Christchurch is often used for Antarctic expeditions.

INTERVIEWER: So it’s because of our locatio and our historical role. What is the main purpose of the centre?

DOCTOR: We have two complementary roles. One is as a scientific base for expeditions and research, and the other is as an information centre.

INTERVIEWER: Tell us about the role as a scientific base.

DOCTOR: We provide information about what scientists should take to the South Pole. For example, the centre has a clothing warehouse where expeditions receive special clothing suitable for extreme conditions.

INTERVIEWER: I suppose you need more than a normal winter coat.

DOCTOR: Exactly. There is also a specialist library and mapping services.

INTERVIEWER: Which countries are located at the centre?

DOCTOR: The centre houses research programs for New Zealand, the United States, and Italy. There is even a US Post Office at the American Air Force Base.

INTERVIEWER: What does the visitor centre offer?

DOCTOR: Because few people experience Antarctica firsthand, the centre recreates the Antarctic environment. There is a mock campsite where visitors can see an Antarctic tent. The centre also highlights international cooperatio in Antarctica.

INTERVIEWER: What is it like at the South Pole?

DOCTOR: It has magnificent scenery, but you can only visit during the summer months.

INTERVIEWER: October to March.

DOCTOR: Yes, because it is completely dark for about four months. It is also the coldest place on Earth.

INTERVIEWER: Colder than the North Pole?

DOCTOR: Yes, because unlike the North Pole, which is a frozen sea, Antarctica is a land mass shaped like a dome. Winds blow down the slopes at speeds up to 150 km per hour, making it extremely cold.

Another interesting fact is that Antarctica is the driest continent on Earth, so visitors must drink large amounts of water.

INTERVIEWER: How old is Antarctica?

DOCTOR: It was once part of a larger landmass, but it separated about 170 million years ago.

INTERVIEWER: How do scientists know this?

DOCTOR: Because fossils and rocks discovered in Antarctica are the same as those found in Africa and Australia.

ANNOUNCER: Before you hear the rest of the interview, you have some time to look at questions 27 to 30. Now listen and answer questions 27 to 30.

INTERVIEWER: Let's look at the Antarctic Treaty. How far back does the idea of an international treaty go?

DOCTOR: As far back as the 19th century, when 11 nations organised the Polar Research Meeting in 1870.

Later they organised the First International Polar Year from 1882 to 1883.

However, the treaty itself was proposed in the 1950s and officially signed in 1959.

INTERVIEWER: What are the main achievements of the treaty?

DOCTOR: First, Article 1 states that Antarctica must be used for peaceful purposes.

More importantly, Article 5 prohibits nuclear explosions and nuclear waste disposal.

ANNOUNCER: That is the end of Section 3. You now have half a minute to check your answers.

ANNOUNCER: Section 4. You will hear a presentatio given by a sport science student on her project about left and right handedness in sport. First, you have some time to look at questions 31 to 40. Now listen carefully and answer questions 31 to 40.

SPEAKER: My topic is handedness – whether in different sports it is better to be left-sided, right-sided, or to use a more balanced approach.

I'm left-handed myself, and I first became interested in the topic when I read an article by a sports psychologist called Peter Matthews.

At the beginning of the article he talked about handedness in music rather than sport, which almost made me stop reading. But what impressed me was the large amount of research and observatio he had done in many different sports.

Matthews believed that his findings could help athletes identify the most effective strategies during games. However, many coaches and trainers are still reluctant to apply scientific insights like these.

Matthews referred to a German study that investigated mixed-handedness, which means the ability to use both left and right hands equally.

The study examined 40 musicians playing different musical instruments. Researchers considered several variables, including:

• type of instrument • practice frequency • length of playing experience

The results showed that keyboard players had high levels of mixed-handedness, while string players such as violinists and cellists strongly favored one hand.

Another finding was that musicians who started learning at a younger age tended to be more mixed-handed.

Matthews also reported studies about apes. Apes often get food by fishing ants from ant hills.

These studies showed that apes, like humans, demonstrate handedness. However, in apes the proportion of left- and right-handed individuals is roughly equal, while about 85% of humans are right-handed.

Apes that consistently used the same hand caught about 30% more ants than those that switched between hands.

Matthews then examined several sports. He used the term handedness to describe dominance in hands, feet, and eyes.

His team studied 2,611 athletes and identified three types of laterality:

• Mixed laterality – equal ability on both sides • Single laterality – one side dominates for both hand and eye • Cross laterality – hand and eye dominance occur on opposite sides

In hockey, Matthews found that mixed-handedness was most beneficial because a hockey stick must be used in two directions. Mixed-handed players were also found to be more confident.

In racket sports such as tennis, the best arrangement is when the dominant hand and eye are on the same side. This improves the field of visio during play.

If an athlete has cross laterality, the racket may be invisible to the dominant eye during much of the swing, making corrections more difficult.

Finally, in gymnastics, the most successful pattern is cross hand-eye dominance. This is mainly because it improves balance, which is essential for high-level performance.

ANNOUNCER: That is the end of Section 4. You now have half a minute to check your answers.