Crime Report Form

ANNOUNCER: Section 1. You will hear a woman reporting a theft to an officer in a police station. First, you have some time to look at questions 1 to 3. You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first.

OFFICER: Good morning. Uh. What can I do for you?

LOUISE: I want to report a theft. I had some things stolen out of my bag yesterday.

OFFICER: I'm sorry to hear that. Right, so I'll need to take a few details. Can I start with your name?

LOUISE: Louise Taylor.

ANNOUNCER: The woman's name is Louise Taylor. So Taylor has been written in the space. Now we shall begin. You should answer the questions as you listen, because you will not hear the recording a second time. Listen carefully and answer questions 1 to 3.

OFFICER: Good morning. Uh. What can I do for you?

LOUISE: I want to report a theft. I had some things stolen out of my bag yesterday.

OFFICER: I'm sorry to hear that. Right, so I'll need to take a few details. Can I start with your name?

LOUISE: Louise Taylor.

OFFICER: OK, thank you. And are you resident in the UK?

LOUISE: No, I'm actually Canadia , though my mother was British. 1

OFFICER: And your date of birth?

LOUISE: December 14th, 1977.

OFFICER: So you're just visiting this country?

LOUISE: That's right. I come over most summers on business. I'm an interior designer, and I come over to buy old furniture, antiques you know. 2

LOUISE: There are some really lovely things around here, but you need to get out to the small towns. I've had a really good trip this year, until this happened.

OFFICER: OK, so you've been here quite a while?

LOUISE: Yes. I'm here for 2 months. I go back next week.

OFFICER: So, may I ask where you're staying now?

LOUISE: Well, at present, I've got a place at Park Apartments, that's on King Street. 3

LOUISE: I was staying at the Riverside Apartments on the same street, but the apartment there was only available for six weeks, so I had to find another one.

OFFICER: OK. And the apartment number?

LOUISE: Fifteen.

OFFICER: Right.

ANNOUNCER: Before you hear the rest of the conversation, you have some time to look at questions 4 to 10. Now listen and answer questions 4 to 10.

OFFICER: Now, I need to take some details of the theft. So, you said you had some things stolen out of your bag.

LOUISE: That's right.

OFFICER: And were you actually carrying the bag when the theft took place?

LOUISE: Yes. I really can't understand it. I had my backpack on, and I went into a supermarket to buy a few things, and when I opened it up, my wallet wasn't there.

OFFICER: And what did your wallet have in it?

LOUISE: Well, fortunately, I don't keep my credit cards in that wallet. I keep them with my passport in an inside compartment in my backpack.

LOUISE: But there was quite a bit of cash there, about £250 Sterling I should think. 4

LOUISE: I withdrew £300 from my account yesterday, but I did a bit of shopping, so I must have already spent about £50 of that.

OFFICER: OK.

LOUISE: At first I thought, oh, I must have left the wallet back in the apartment. But then I realized my phone had gone as well. 5

LOUISE: It was only a week old, and that's when I realized I'd been robbed. Anyway, at least they didn't take the keys to my rental car.

OFFICER: Yes. So you say the theft occurred yesterday?

LOUISE: Yes.

OFFICER: So that was September the 10th, and do you have any idea at all of where or when the things might possibly have been stolen? 6

LOUISE: Well, at first I couldn't believe it, because the bag had been on my back ever since I left the apartment after lunch. It's just a small backpack, but I generally use it when I'm traveling because it seems safer than a handbag.

LOUISE: Anyway, I met up with a friend, and we spent a couple of hours in the museum. But I do remember that as we were leaving there, at about 4 o'clock, a group of young boys ran up to us, and they were really crowding round us. 7

LOUISE: They were asking us what time it was, then all of a sudden they ran off. 8

OFFICER: Can you remember anything about them?

LOUISE: The one who did most of the talking was wearing a T-shirt with a picture of a tiger.

OFFICER: Right, any idea of how old he might have been?

LOUISE: Around 12 years old.

OFFICER: And can you remember anything else about his appearance?

LOUISE: Not much. He was quite thi .

OFFICER: Color of hair?

LOUISE: I do remember that. He was blonde. 9 All the others were dark haired.

OFFICER: And any details of the others?

LOUISE: Not really. They came and went so quickly.

OFFICER: Right. So what I'm going to do now is give you a crime reference number, so you can contact your insurance company. So, this is 10 digits, 8795482361. 10

LOUISE: Thank you. So, should I contact the...

ANNOUNCER: That is the end of section 1. You now have half a minute to check your answers.

Induction Talk for New Apprentices

ANNOUNCER: Section 2. You will hear a manager giving a welcome talk to a group of apprentices who are starting their training at the company. First, you have some time to look at questions 11 to 14. Now listen carefully and answer questions 11 to 14.

JANET PARKER: Good morning everyone. My name's Janet Parker, and I'm the Human Resources manager.

JANET PARKER: We're very happy to welcome you to your new apprenticeship. I hope that the next 6 months will be a positive and enjoyable experience for you.

JANET PARKER: I'd like to start with some general advice about being an apprentice.

JANET PARKER: Most of you have very little or no experience of working for a big organization, and the first week or so may be quite challenging.

JANET PARKER: There will be a lot of new information to take in, but don't worry too much about trying to remember everything.

JANET PARKER: The important thing is to check with someone if you're not sure what to do. 12

JANET PARKER: You'll find your supervisor is very approachable and won't mind explaining things or helping you out.

JANET PARKER: You're here to lear , so make the most of that opportunity.

JANET PARKER: You'll be spending time in different departments during your first week, so make an effort to talk to as many people as possible about their work. 11

JANET PARKER: You'll make some new friends and find out lots of useful information.

JANET PARKER: As well as having a supervisor, you'll each be assigned a mentor.

JANET PARKER: This person will be someone who's recently completed an apprenticeship, and you'll meet with them on a weekly basis.

JANET PARKER: Their role is to provide help and support throughout your apprenticeship.

JANET PARKER: Of course, this doesn't mean they'll actually do any of your work for you.

JANET PARKER: Instead, they'll be asking you about what goals you've achieved so far, as well as helping you to identify any areas for improvement. 14

JANET PARKER: You can also discuss your more long-term ambitions with them as well. 13

ANNOUNCER: Before you hear the rest of the talk, you have some time to look at questions 15 to 20. Now listen and answer questions 15 to 20.

JANET PARKER: Now, I just want to run through a few company policies for our apprenticeship scheme with you.

JANET PARKER: Most importantly, the internet. As part of your job, you'll be doing some research online, so obviously you'll have unlimited access for that, but please don't use it for personal use. 15

JANET PARKER: You'll have your own phones for that.

JANET PARKER: Some of you have already asked me about flexible working.

JANET PARKER: After your probationary 3 month period, some of you will be eligible for this. 16

JANET PARKER: But it will depend on which department you're in, and what your personal circumstances are.

JANET PARKER: So please don't assume you'll automatically be permitted to do this.

JANET PARKER: I want to make sure there's no confusion about our holiday policy.

JANET PARKER: Apart from any statutory public holidays, we ask that you don't book any holidays until after your 6 month apprenticeship has finished. 17

JANET PARKER: Time off should only be taken if you are unwell. Please speak to your supervisor if this is going to be a problem.

JANET PARKER: You'll be expected to work a 40 hour week, but there may be opportunities to do overtime during busy periods.

JANET PARKER: Although you're not required to do this, it can be a valuable experience, so we advise you to take it up if possible. 18

JANET PARKER: Obviously, we understand that people do have commitments outside work, so don't worry if there are times when you are unavailable.

JANET PARKER: As you know, we don't have a formal dress code here.

JANET PARKER: You may wear casual clothes as long as they are practical, and the only restriction for shoes we have is on high heels for health and safety reasons.

JANET PARKER: Comfortable shoes like trainers are preferable. 19

JANET PARKER: There's a heavily subsidized cantee on site, where you can get hot meals or salads cheaply. Snacks and drinks are also provided.

JANET PARKER: So we've decided to introduce a no packed lunch policy. 20

JANET PARKER: This is partly to encourage healthy eating at work, and partly to stop people from eating at their workstatio , which is unhygienic.

JANET PARKER: OK, moving on to ...

ANNOUNCER: That is the end of section 2. You now have half a minute to check your answers.

Cities Built by the Sea

ANNOUNCER: Section 3. You will hear two urban planning students called Carla and Rob discussing their presentation on cities built by the sea, following instructions from their tutor. First, you have some time to look at questions 21 to 25. Now listen carefully and answer questions 21 to 25.

TUTOR: OK, so what I'd like you to do now is to talk to your partner about your presentations on urban planning. You should have done most of the reading now, so I'd like you to share your ideas and talk about the structure of your presentation and what you need to do next.

CARLA: OK, Rob, I'm glad we chose quite a specific topic, cities built next to the sea. It made it much easier to find relevant information.

ROB: Yeah, and cities are growing so quickly. I mean we know that more than half the world's population lives in cities now.

CARLA: Yeah, though that's all cities, not just ones on the coast, but most of the biggest cities are actually built by the sea. 21

ROB: Nor me. And what's more, a lot of them are built at places where rivers come out into the sea, but apparently this can be a problem.

CARLA: Why?

ROB: Well, as the city expands, agriculture and industry tend to spread further inland along the rivers.

ROB: That means more and more pollutants are discharged into the rivers. 22

CARLA: So these are brought downstream to the cities.

ROB: Right. Did you read that article about Miami on the east coast of the USA?

CARLA: No.

ROB: Well, apparently back in the 1950s, they built channels to drain away water in case of flooding.

CARLA: Sounds sensible.

ROB: Yeah, they spent quite a lot of money on them, but what they didn't take into account was global warming. 23

ROB: They built the drainage channels too close to sea level, and now sea levels are rising, they're more or less useless.

ROB: If there's heavy rain, the water can't run away. The whole design was faulty.

CARLA: So what are the authorities doing about it now?

ROB: They plan to stop disposing of waste water into the ocean over the next 10 years.

CARLA: But that won't help with flood prevention now, will it?

ROB: No. They really need to replace the drainage channels to protect against flooding. 24

ROB: But in the long term they need to consider the whole ecosystem.

CARLA: Coastal cities can't deal with their problems on their own. They need to work together at an international level. 25

ROB: Absolutely. Environmentalists already know many of the solutions, but it may take a long time for countries to agree on common principles.

ANNOUNCER: Before you hear the rest of the discussion, you have some time to look at questions 26 to 30. Now listen and answer questions 26 to 30.

CARLA: So I think we've probably got enough for our presentation. It's only 15 minutes.

ROB: OK, we'll begin with some historical background about why coastal cities were established. But we shouldn't spend too long on that. 26

CARLA: Yes, we should mention some geographical factors like wetlands, river estuaries and coastal erosion.

ROB: We could include maps showing these features.

CARLA: On a handout?

ROB: Or some slides everyone can see. 27

CARLA: Yeah, that would be better.

ROB: It would also be good to talk about past mistakes. Did you read that case study about New Orleans and flooding?

CARLA: Yes. We could use that as the basis for that part of the talk. 28

ROB: Then we can discuss what actions are being taken to solve the problems.

CARLA: Maybe we should also talk about future risks, especially if populations continue to grow.

ROB: We'll need to check some websites for more information. 29

CARLA: And we should finish by discussing the international implications. Maybe we could ask the audience for their opinions. 30

ROB: That would be interesting if we have time.

ANNOUNCER: That is the end of Section 3. You now have half a minute to check your answers.

Marine Renewable Energy (Ocean Energy)

ANNOUNCER: Section 4. You will hear part of a lecture on renewable energy that uses the power of the sea. First, you have some time to look at questions 31 to 40. Now listen carefully and answer questions 31 to 40.

SPEAKER: Producing enough energy to meet our needs has become a serious problem. Demand is rising rapidly because of the world's increasing populatio and expanding industry. 31

SPEAKER: Burning fossil fuels like gas, coal and oil seriously damages the environment, and they will eventually run out.

SPEAKER: For a number of years now, scientists have been working out how we can derive energy from renewable sources such as the su and wind without causing pollution.

SPEAKER: Today I'll outline marine renewable energy, also called ocean energy, which harnesses the movement of the oceans.

SPEAKER: Marine renewable energy can be divided into three main categories: wave energy, tidal energy, and ocean thermal energy conversio .

SPEAKER: First, wave energy. Numerous devices have been invented to harvest wave energy with names such as Wave Drago , The Pengui , and Mighty Whale.

SPEAKER: Research is continuing to develop a really efficient method. This form of energy has plenty of potential, as the source is constant and waves never completely stop. 32

SPEAKER: Electricity can be generated using onshore systems with reservoirs or offshore systems.

SPEAKER: However, the problem with ocean waves is that they are erratic, as the wind makes them travel in different directions. 33

SPEAKER: This makes it difficult to create efficient technology. Ideally, waves would travel smoothly in the same directio .

SPEAKER: Another drawback is that sand and other sediment on the ocean floor might stop flowing normally, causing environmental problems. 34

SPEAKER: The second category is tidal energy. One major advantage is that tides are predictable. 35

SPEAKER: We know the exact times of high and low tides years in advance.

SPEAKER: For tidal energy to work effectively, the difference between high and low tides needs to be at least 5 meters.

SPEAKER: One proposal is to build a tidal lagoo on the coast of Wales, within a bay at Swansea. 36

SPEAKER: This lagoon would be protected by a U-shaped breakwater built from the coast.

SPEAKER: The breakwater would contain 16 hydro turbines. As the tide rises, water flows through the turbines, generating electricity.

SPEAKER: Later, when the tide falls, stored water is released through gates in the breakwater and rushes out of the lagoon. 37

SPEAKER: This again turns the turbines and generates thousands of megawatts of electricity.

SPEAKER: Since there are two high tides a day, electricity would be produced four times daily for about 14 hours in every 24-hour period.

SPEAKER: This would generate enough electricity for more than 150,000 homes.

SPEAKER: Unlike solar or wind power, this system does not depend on the weather.

SPEAKER: The turbines operate without fuel, meaning there are no greenhouse gas emissions. 38

SPEAKER: Maintenance is minimal, and the electricity produced is expected to be relatively cheap.

SPEAKER: Manufacturing the equipment would also create over 2,000 jobs, boosting the local economy. 39

SPEAKER: However, there are concerns that tidal lagoons could harm fish and birds, for example by disturbing their migration patterns. 40

SPEAKER: There are other forms of tidal energy, but now I'll move on to the third category: ocean thermal energy conversio .

SPEAKER: This system relies on a large temperature difference between warm surface water and cold water several kilometers below.

SPEAKER: These conditions occur mainly in tropical coastal areas. The idea is to bring cold water to the surface using a submerged pipe.

SPEAKER: The concept dates back to 1881, when...

ANNOUNCER: That is the end of section 4. You now have half a minute to check your answers.